FAQ

1. Do I need to be present when my junk car is picked up?

It’s best if the owner is present during pickup to sign over ownership and remove personal items. However, if you can’t be there, let us know in advance—we can arrange a safe, contactless pick-up with your authorization.

2. What paperwork do I need to scrap my car in Edmonton?

To legally scrap your vehicle, you’ll need government-issued ID and proof of vehicle ownership (such as your registration or title). If you can’t find your papers, let us know—our team can often help you with alternative options.

2. Can I scrap a car on behalf of someone else?

Yes, but you’ll need a letter of authorization from the registered owner and a copy of their government-issued ID. This protects both you and the rightful owner during the transaction.

4. Will my personal information be safe after scrapping my car?

Absolutely. Before recycling, we ensure all personal data—like old insurance slips, documents, and garage door openers—are removed and securely disposed of. We recommend double-checking your glove box and trunk before handover.

5. How quickly can you pick up my car?

In most cases, we can offer same-day or next-day service within Edmonton and surrounding areas. Call us or request an online quote to get the fastest pick-up time available for your location.

6. Can I sell my scrap car if it’s missing parts?

Yes! We buy vehicles in any condition—even if they’re missing wheels, batteries, catalytic converters, or have been partially stripped. Let us know what’s missing when you contact us so we can give you an accurate quote.

7. What happens if my car doesn’t have wheels or can’t be moved?

No problem. We have specialized equipment to tow vehicles with missing wheels or that are stuck. Just mention your vehicle’s condition when booking, and we’ll handle the rest.

8. Do you remove abandoned cars from private property?

Yes, we can help with abandoned or unwanted vehicles on private property—as long as you have the legal right to dispose of them. For cars abandoned by others, you may need to provide additional documentation.

9. Can I scrap multiple vehicles at once?

Absolutely! We offer bulk pick-up discounts for clients with multiple vehicles. This is ideal for businesses, landlords, or anyone clearing out several old cars at once.

10. Is there any environmental impact from scrapping my car?

We follow environmentally responsible recycling practices. All fluids and hazardous materials are safely removed and recycled. Your old car helps reduce landfill waste and supports responsible metal recycling in Edmonton.

11. Can I get a quote over the phone or do you need to see the car first?

We can often give a preliminary quote over the phone or via our online form if you provide details about your car’s make, model, year, condition, and location. In rare cases, we might request a quick photo for an accurate appraisal.

12. What if my car is financed or has a lien?

We cannot scrap vehicles with outstanding loans or liens unless you can provide a lien release letter or proof the loan has been paid in full. If you’re unsure, we can help guide you through checking your status.

13. Do you buy commercial vehicles or work trucks?

Yes! We purchase a wide variety of vehicles, including work vans, commercial trucks, buses, and fleet vehicles. Contact us for special pricing for business clients and fleet disposals.

14. Will I receive a receipt or proof that my car was scrapped?

Yes, we provide a written receipt and, if requested, a confirmation letter that your vehicle has been properly recycled and ownership transferred.

15. What happens if I change my mind after booking a pickup?

No worries—just give us a call as soon as possible. There is no cancellation fee if you notify us before our team is dispatched to your location.